Delivery

My Supplements Online is committed to ensure your parcel gets delivered to you fast and hassle free.  We currently deliver anywhere with in South Africa.

We use a door to door service so your goods will come directly to you (address specified) when you placed an order with My Supplements Online.

There are 2 options for delivery:

  • Collect from our warehouse at no cost (cape town only)
  • Door to door service (nation wide)

Delivery options and rates:

  • Collect from warehouse –  FREE
  • Major centres  – order under R1000 –  R50
  • Major centres –  order over R1000 –  FREE
  • Outlying area  – order under R1000 –  R50
  • Outlying area  – order over R1000 –  FREE

Major Centres include the following:

  • JHB
  • Cape town
  • Durban
  • Port Elizabeth
  • East London
  • George
  • Bloemfontein
  • Pretoria
  • Outlying centres are everything not included in major centres

Delivery Times:

Orders placed before 17:00 Monday to Thursday will be dispatched the following day.

Orders placed on the Friday or over weekend will be dispatched on the following Monday (unless the Monday is a public holiday – then the next working day )

Area:                                                                                                             Service:

Cape Town                                                                                                      1-2 day

Major Centres                                                                                                2-3 days

Outlying Area                                                                                                 3-4 days

 

Please Note:

  • If a product that you ordered is out of stock you will be contacted and given explanation and new ETA of the specific product.
  • In the event of your parcel requiring special trip additional charges may occur – you will be contacted prior to shipping to explain and given the costs
  • Special areas include the following – mines/power stations/farms/remote areas/military bases/game lodges/ports/embassies and consulates
  • Order will be dispatched at given times unless unforeseen circumstances
  • We outsource our delivery via couriers so times may be subjected to change depending on circumstances if so will be notified.
  • Once your order has been shipped you will be sent a tracking number with a weblink that will allow you to fully track your parcel and know exactly when you will receive your goodies